• Uniiti.com

Schedule a presentation appointment now

We will contact you within 48 hours to discuss your needs and present Uniiti to you.

Please fill in the required fields! 🚩
Your request has been successfully received! 👍

Review and E-reputation Management

Customer reviews are a major asset for sustainably attracting new customers without having to lower your prices.

90% of internet users read reviews, 86% trust reviews, and 91% think that reviews are the No. 1 factor in their purchasing decision.

Collect real reviews from real customers

Reviews build your reputation, and your customers can make or break it.

Adopt a proactive attitude to avoid problems related to spontaneous reviews and their poor representativeness...

Our tools allow you to collect hundreds of reviews in real time, respond to them with one click, and automatically distribute them across the internet.

Simple and effective tools

  • Many simple, flexible, and innovative but above all effective methods for collecting reviews in your business or company: In-Situ Reviews (geolocation, RFID, QR code, etc.), Automatic Mail Service (AMS).
  • Fully customizable emails and unique links, UNIITI invites all your customers, old and new, to leave a review on your restaurant.
  • Easy to implement, secure, and effective solutions: on average, more than 25% of invitations result in a review.

Keep the personal style of your business

Every email sent to your customers is personalized so that your emails remind them of your brand and its visual identity.

Easily respond to your reviews if you wish

You can easily respond to your customers.

Take advantage of customer feedback to continuously improve your service to better satisfy them.

Download your reviews

Export your reviews in Excel or CSV.

You can get an overview of customer satisfaction to adjust your business management and continuously improve your service.

Display your reviews where it matters and turn internet users into customers!

  • You can easily respond to your customers.
  • Take advantage of customer feedback to continuously improve your service to better satisfy them.

Share the trust people have in you online.

  • Your reviews displayed online on major review sites, on Google, on your website, and on your mobile site.
  • Strengthen your credibility and build trust by displaying your reviews on your website, especially during an inquiry, reservation, or order.

With Uniiti, no more fear of reviews!

  • Our tools ensure the authenticity of the reviews.
  • Take advantage of customer feedback to continuously improve your service to better satisfy them.
  • Draw our attention to defamatory or irrelevant reviews.

Improve the visibility of your reviews on search engines.

  • Find your reviews on search engines, where they count and make sense.
  • Your online reviews are represented by improved traffic and click-through rates.
  • If you find a review unfair, defamatory, or irrelevant, you can report it to us. This review will not be published anywhere until our customer service team verifies it. It will be published or removed based on the investigation results.

Publish your reviews on social media.

Uniiti allows you to share the quality of your service on the largest social networks.

Retain your customers online and attract new ones...

Publish your reviews on social networks.

An effective way to share and develop your restaurant's image.

900 million users sharing their reviews on the best businesses and companies.

Uniiti gives you the ability to show all internet users and potential customers your customer reviews.

With Uniiti, take advantage of digital word-of-mouth, your customers can easily share their friends' reviews. This encourages transparency and trust.

Collaborate with your customers and work with their networks for a more responsible, lively, and welcoming business.

Get real-time alerts with instant notifications of new reviews!

  • No need to check each site one by one to see if you have new published reviews.
  • Receive daily or weekly alerts on new published reviews with Uniiti.
  • Customize your notifications to only receive, for example, negative reviews, so you can react quickly.
  • In case of a bad review, quickly address the issue without letting a situation that could harm your reputation and potentially lose you customers persist.
  • Also receive monthly summary reports.

Measure customer satisfaction.

Track the evolution of the average rating of all the reviews we collect for you in real-time.

Quickly measure the impact of your changes.

Track the evolution of your rankings and your SEO in each of the search tools.

Uniiti, a range of tools for your reviews.

Tools to save you precious time and detect potential fake reviews.

Centralization

All reviews and ratings centralized in a single synthetic dashboard.

Instant response

If necessary, respond faster to reviews with fully customizable pre-set responses.

Alerts

Receive an alert every time we detect a suspicious review about your business.

Reported, removed

A link to the detected review allows you to report it or request its removal.

Previous

SEO

Next

Visibility

Request a Presentation Appointment
Uniiti Business Logo

Captivate. Retain. Prosper.


Navigation

  • Home
  • Offers
  • Pricing
  • Contact
  • Uniiti.com

Solutions

  • Website & Mobile
  • Online Reservations
  • Online Sales
  • SEO
  • E-reputation
  • Visibility
  • Loyalty
  • Concierge
  • Statistics
  • Support

Information

  • FAQ
  • Legal Notice
  • Privacy Policy

© 2012-2024 Uniiti - All rights reserved.